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Managing Water Organizations

IHE Delft Institute for Water Education

Certificate / Diploma Short course Delft

Course description

Qualification Certificate
Field of study Economics, commerce, management and accounting
Course summary This course focuses on strategic and operational management of water organizations involved in water supply and sanitation (from operators to regulators) with emphasis on: regulatory and policy contex
Course description The course deals with the strategic and operational management of water organisations, and pays particular attention to aspects of performance and change. The course is focused on current managerial challenges and is taught by a variety of academics and practitioners. It includes two field visits, one to a river basin organisation and one to a water supply company. The course highlights the key processes and issues of deficient performance, and provides insights and hands-on experience with systems and tools to manage change and improve performance. The syllabus covers topics on institutional design and reform, strategic management, integrity and sustainability, asset management, performance management, customer management, human resources and safety management.
Study subjects Water Organisations in Context: mandate and structure, scale and scope of operations, ethics, integrity, sustainability, climate change and reform Water Organisations at Work: environment and strategy, performance and benchmarking, human resources management, health and safety, asset management, customer management
Course objectives Relate academic debates concerning water supply and sanitation provisioning to the management of water organizations. Explain the position and strategy of a water organization in relation to its institutional environment. Diagnose challenges for a water organization in relation to its context and develop strategic plans accordingly, including the management of change. Apply leadership and influence skills in managing organizations
ECTS credits 5.00
Duration 3 week(s)
Language of instruction English
Instruction modes case study, excursion, group assignment, individual assignment, lecture
Accreditation -

About the institution

Department IHE Delft
Information about the institution IHE Delft Institute for Water Education is the largest international graduate water education facility in the world and the only institution in the UN system to confer accredited MSc degrees and promote PhDs. It offers degree programmes, short courses, online courses and tailor-made training. Since 1957 the Institute has provided graduate education to more than 15,000 water professionals from over 160 countries. More than 175 PhD candidates were promoted. IHE Delft is at the centre of a vast international network of water related institutions, and functions as an interface between knowledge networks and centres, public and private sector organizations, scientific and professional associations and other members of the international water community. The Institute runs a substantial number of joint MSc programmes implemented in partnership with universities around the globe. These joint programmes combine the strengths of the collaborating institutions and deliver either multiple degrees or a joint degree.


Admission requirements
  1. Several years of relevant working experience
  2. Relevant wo bachelor (academic bachelor) A bachelor’s degree or equivalent; Basic PC-computer knowledge; Good command of English. Preferably experience in the water sector;
Language requirements
IELTS overall band 6
TOEFL internet based 87
TOEFL paper based 999
Professional experience required -
Duration 3 week(s)
Application deadlines
Start date EU/EEA Students Non-EU/EEA students
10 Feb 2020 10 Jan 2020 10 Jan 2020
Tuition fees
Year EU/EEA Non-EU/EEA Institutional
2019 (FT)€ 2910€ 2910n.a.

In short, the following rules apply:

  • The “EU/EEA rate” is the regular fee for students from within the EU/EEA.
  • The “non-EU/EEA rate” is the rate for students from outside the EU/EEA.
  • The “institutional rate” is for all students who have already obtained a bachelor’s or master’s degree and who want to start a second programme leading to a degree at the same level or at a lower level.
  • Note that FT, PT and D stand for "full-time", "part-time" and "dual", respectively.

Make sure you contact your institution to find out what rate applies to you. The rates listed here are estimates.


Orange Knowledge Programmes (OKP), MENA Scholarship Programme , Netherlands Fellowship Programmes (NFP)

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Course website More information about the course


Contact information for the study programme

C. Schutter-Brakel

fellowship&admission officer

Contact information for the institution

IHE Delft

Student Affairs

Telephone number
Course website More information about the course
Institution website More information about the institution