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Inclusive Service Delivery & the SDGs

The Hague Academy of Local Governance

Certificate / Diploma Short course Den Haag

Course description

Qualification Certificate
Field of study Law, public administration, public order and safety
Course summary In this course, participants learn how the different levels of government can plan, finance and deliver services to their citizens in an effective and inclusive way.
Course description Local public services, including drinking water, sanitation, waste management and basic health care, have a huge impact on our daily lives and well-being. Unfortunately, the poor often lack access to these important services. In this regard, local governments have a huge potential in improving the living conditions of the poor. In this two-week course questions will be addressed such as: How can you ensure that basic services also reach the poorest people? How can the financial management of services be set up in a transparent and democratic way? How can partnerships with NGOs and the private sector help local governments to better deal with challenges? The course equips you with a number of practical and analytical tools and brings you new ideas to conceive and implement inclusive policies and projects on pro-poor local service delivery.
Study subjects Local public services, sanitation, waste management, basic health care, Local governance
Course objectives Increase insight into the basic conditions for good & inclusive local service delivery; Better understand the role of central government in creating conditions and maintaining oversight; Judge the impact of improved service delivery on the realisation of the MDGs; Link results based management, public financial management and local development plans; Improve public private partnerships.
ECTS credits 0.00
Duration 2 week(s)
Language of instruction English
Instruction modes case study, excursion, group assignment, group discussion, lecture, oral presentation
Accreditation -

About the institution

Department -
Information about the institution The Hague Academy for Local Governance organises practice-oriented training courses and knowledge exchange activities for people involved in local governance. Mayors and civil servants are welcome to take part in our programmes, as are consultants and other professionals working on strengthening local democracy worldwide. Joining our training programmes means experiencing governance from a typically local point of view!


Admission requirements
  1. Preferrably two years of relevant working experience for government organisations or NGOs.
  2. Proven proficiency in English, both in speaking and writing.
Language requirements
IELTS overall band 6.0
TOEFL computer based 213
TOEFL internet based 79
TOEFL paper based 550
Professional experience required -
Duration 2 week(s)
Application deadlines
Start date EU/EEA Students Non-EU/EEA students
9 Mar 2020 7 Feb 2020 7 Feb 2020
Tuition fees
Year EU/EEA Non-EU/EEA Institutional
No tuition fees available.

In short, the following rules apply:

  • The “EU/EEA rate” is the regular fee for students from within the EU/EEA.
  • The “non-EU/EEA rate” is the rate for students from outside the EU/EEA.
  • The “institutional rate” is for all students who have already obtained a bachelor’s or master’s degree and who want to start a second programme leading to a degree at the same level or at a lower level.
  • Note that FT, PT and D stand for "full-time", "part-time" and "dual", respectively.

Make sure you contact your institution to find out what rate applies to you. The rates listed here are estimates.


Orange Knowledge Programmes (OKP), MENA Scholarship Programme , Netherlands Fellowship Programmes (NFP), StuNed Scholarship Programme

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Contact information for the study programme

Elma Jooste

Nuffic Scholarship Coordinator

Contact information for the institution

Elma Jooste

Office Manager

Telephone number
Course website More information about the course
Institution website More information about the institution